Used Cars Search
1. Your Contract With Us
When you sign our rental agreement you are accepting to the terms and conditions set out in this document.
Please read this document carefully. If there is anything you do not understand or do not agree with, please ask a member of staff.
2. Rental Period
You will have the vehicle for the rental period shown on your rental agreement. We may agree to extend this rental period but the rental period may never be more than 30 days.
The minimum rental period is 1 day. Days are calculated as periods of 24 hours. Cars must be returned by the agreed time. A grace period of 59 minutes is allowed for emergencies only. Additional rental charges will be applied in the event of cars being returned later.
3. Driver Information
The minimum age for renters is 25 years, except when specified at time of booking, where a higher minimum age requirement may apply for specific vehicles.
All renters must have held a full UK driving licence for at least 3 years. Customers must present both parts of the new two part UK Drivers Licence at time of rental if applicable.
Drivers with more than 6 (six) penalty points are excluded from renting vehicles.
4. Conditions of Use
The vehicle must be driven only by you and any other driver named on the rental agreement. Anyone driving the vehicle must have a full valid driving licence.
5. Your Responsibilities
a) You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must make sure that you use the correct fuel.
b) You are responsible for any damage to the vehicle.
c) You must not sell, rent or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle.
d) You must not let anyone work on the vehicle without our permission. If we do give you permission, we will only give you a refund if you have a receipt for the work and if we are deemed liable for that work.
e) You must let us know as soon as you become aware of a fault in the vehicle.
f) You must bring the vehicle back to the place we agreed, during the opening hours displayed at that place. One of our staff must see the vehicle to check that it is in good condition. If we have agreed that you may return the vehicle outside business hours, you will remain responsible for the vehicle and its condition until it is reinspected by a member of staff.
g) You will have to pay for reasonable costs of repair if:
i. we have to pay extra costs to return the vehicle to its condition when the pre-rental inspection was carried out (for example, if extra valeting time or special material or equipment is needed to restore the vehicle to its pre-rental condition); or
ii. the vehicle has been damaged whilst in your care
h) Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle. We cannot be held responsible for items left in the vehicle after its return.
6. Our Responsibilities
We have maintained the vehicle to at least the manufacturer's recommended standard. We assure you that the vehicle is roadworthy and suitable for renting at the start of the rental period.
We are responsible if someone is injured or dies as a result of our negligence, act or failure to act. We are also responsible for losses you suffer as a result of us breaking this agreement if the losses are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time the vehicle is rented. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
7. Property
We are only responsible for loss or damage to property left in the vehicle if the loss or damage results from our negligence or breach of contract.
8. Charges
We work out our charges using our current price list. You will pay the following charges.
a) The rental and any other charges we work out according to this agreement.
b) Any charge for loss or damage resulting from you not keeping to condition 5.
c) A refuelling service charge if you have used, and not replaced, the quantity of fuel that we supplied at the start of the original rental. The charge will be based on the rates printed on the rental agreement.
d) All fines and court costs for parking, traffic, speeding or other offences (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay our reasonable administration charges which arise when we deal with these matters. You will also be responsible for payment of any inner city congestion or road toll charges.
e) The reasonable cost of repairing any extra damage which was not noted on our vehicle check form at the start of the agreement, whether you were at fault or not (depending on condition 6). And the reasonable cost of replacing the vehicle if it is stolen, depending on any insurance you have (as set out in condition 9), if and when we demand this payment.
f) A loss-of-income charge, when we demand it, if we cannot rent out the vehicle because it needs to be repaired, it is a write-off (can't be repaired) or it has been stolen and we are waiting to receive full payment of the vehicle's value. We will only charge you for loss of income if we can't get back the losses under the Insurance Programme. We will charge you at the published daily rate and we will always do everything we can to make sure the vehicle is repaired or we get payment as soon as possible.
g) Any charges arising from Customs and Excise or Vehicle Inspectorate seizing the vehicle, together with a loss-of-income charge while we cannot rent out the vehicle, if and when we demand this payment.
h) Interest which we will add every day to any amount you do not pay us on time, at the rate of 4% a year above the base lending rate of the Bank of England.
i) Value added tax and all other taxes on any of the charges listed above, as appropriate.
You are responsible for all charges, even if you have asked someone else to be responsible for them.
You can get details of our Insurance Programme on request.
9. Our Insurance and Damage Protection Programme
The conditions of our insurance programme will apply. By signing the rental agreement upon collecting the vehicle you are accepting the conditions of our insurance programme.
a. We have a legal responsibility to have third party insurance. This provides cover for claims made if you injure or kill anybody, or damage their property (cover for damage to property is limited to £5,000,000).
b. We will provide cover for loss or damage to the vehicle. You will still have to pay an amount up to the 'excess' every time you damage the vehicle.
c. We will provide cover for theft and damage to the vehicle caused during an attempted theft. You will still have to pay an amount up to the 'excess' if the vehicle is damaged or stolen.
The excess amount you have to pay in each case is shown on the rental agreement.
10. What To Do If You Have An Accident
If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also:
You must then fill in our accident report form. An accident report form can be found in your document wallet, in order that you can report all appropriate details. Details we require include:
11. Data Protection
You agree that we may use any information you have given us to carry out our own market research. If you break the agreement we can give this information to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation.
12. Ending the Agreement
If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We may end this agreement if you do not meet any of the conditions of this agreement.
If you are a company, we will end this agreement straight away if:
If we end this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim reasonable costs from you if you do not meet any of the conditions of this agreement. We can repossess the vehicle (and charge you a reasonable amount) without using unreasonable force or causing damage.
13. Governing Law
This agreement is governed by UK law and any dispute may be settled in the courts in the UK.
